Tuesday, February 28, 2023
Monday, February 27, 2023
You can see that within 365 days "Waders- repairs on us". But that's for something that went wrong, "a defect in material or workmanship", but they also state above "Simms will make every effort to repair your gear for a reasonable fee", not that sounds reasonable. But they guy didn't get correspondence back, he did get the above letter, with his waders, stating, "When this determination is made, a red stamp is applied to the inside of the product. This stamp signifies a product is no longer eligible for future repairs". WHAT? WTF? It's like the guy was trying to pull a fast one over on Simms! All he wanted to do was get his waders fixed and go fishing?
But what got the guys goat, and caused him to put up a post titled "FU Simms", was the friendly line, "We trust that your Simms product contributed to positive fishing memories", talk about putting salt in the wound. Now figure this, Northeast guy, got them in October, maybe fished a few days into December, and then nothing for the last two months......."memories"....c'mon man, he didn't even catch a fish!
So I am facing a similar situation with Simms, but I am taking the high road. I have been back and forth and submitted all kinds of supportive data for my case. You'll remember I have journaled my journey into buying my own pair of G3's last January, getting them and putting then into service in March. We shall see how it plays out, although my hope is little.
The guys post blew up, 353 comments regarding it, with a lot of support of Patagonia and Orvis. Simms was recently sold, in July 2022, to Vista Outdoors, for $192 million dollars. Simms was started by guide and fly fisherman John Simms in 1980. He's 85 now, and is still hardcore, that's him below. I wonder with the original owner at the helm would stuff liken this have been handled?
Sunday, February 26, 2023
Sorry for cutting you off Tim, and don't forget Tim Flagler on March 25th!